Transport for London has recently outlined its vision for the future of the tube which, amongst other things, proposes changes to ticket offices.
As the statutory consumer body representing the interests of passengers in and around London, London Travel Watch wants to ensure that any changes to the way that London Underground operates are in the best overall interests of consumers.
To ensure that this happens, they have been running a six-week consultation on their website to give passengers the opportunity to review TfL’s planned ticket office changes so that they can tell us what tickets they buy, any difficulties they foresee and the mitigation measures they would like to see implemented at their local stations.
London Travel Watch will then feed back the survey results to TfL to give them a chance to make any amendments before the changes are introduced.